Identifying members

BridgeSpan member cards can help you determine:

  • Where to submit claims
  • Who to contact for assistance
  • Which health plan, provider network, product and/or types of coverage your patient has, including deductibles and out-of-pocket maximums

Please make a photocopy of the front and back of the member card at each visit and place it in the patient's file.

Access Availity Essentials to:

  • Verify the member number, including the prefix (if applicable)
  • Verify patient coverage, benefit types and eligibility effective dates
  • View detailed patient benefit information, including office visit copays and other benefit details
  • View real-time deductible, coinsurance maximum and out-of-pocket amounts